The AA's Future Focus Podcast
About The AA
The AA is the UK’s leading provider of roadside assistance serving 14 million members with approximately 2,800 patrols attending an average of 9,000 breakdowns daily. Our services extend to offering motor and home insurance policies, The AA Driving School and BSM, AA certified garages and Accident Assist amongst others. The AA’s mission is to create confidence for drivers now and for the future – anticipating drivers’ needs since 1905 and striving to be always ahead.
The AA has been recognised by Which? as a Recommended Provider for the last six years and is rated by drivers as the first choice for electric vehicle breakdown.
We support drivers through their motoring lifecycle with a wide range of products and services across our Roadside and Insurance divisions.
Our Roadside business includes B2C and B2B roadside assistance, as well as a range of driving services, from The AA Driving School to DriveTech, a leader in driver education, and AA Smart Care, a booking service for AA certified garages.
Our Insurance division offers motor and home policies, operating a diverse panel of underwriters including The AA’s in-house underwriter. We also offer a range of financial services, including AA Cars, a trusted vendor of used cars with free history checks and breakdown cover.
“I have always been myself and always told myself that I am in the drving seat. I have made the most of the opportunities that feel right and always made sure I am doing them for the right reasons”
Manoj
AA Employee
Career Opprtunities
From the road, to our customer contact centres and Head Office, our people are ready for anything. They love the challenge of dealing with unexpected problems. They enjoy helping customers with great products and services. And they take pride in giving the support that keeps us all moving. So, if you’re ready to go the extra mile, you’ll find a job you’ll love with us, whatever your ambition or skillset. Roadside Operations: Our specialist Roadside Services team consists of Patrols, Dedicated Technicians and Recovery Patrols who are out on the road in our famous yellow vans. Customer Operations: Our Customer Operations teams deliver our first-class service anytime and anywhere.
Corporate and Specialist Functions: Our Corporate and Specialist Functions are critical to our business. Our people improve and innovate every day, analysing ever touch point for our colleagues and customers, creating a culture that makes The AA a fantastic place to work.
Our Apprenticeship Programmes are some of the best. From support from expert trainers to access to our dedicated Apprenticeship team, we take development seriously.
There’s a reason why we’ve been one of the UK’s most trusted brands for over 100 years. And that’s our people. We ensure our workplaces are inclusive and safe and support the people and communities we work with. We are rightly proud of the culture we create and whoever you are, and wherever you work, you will be Always Ahead with us.
Employees
Sites across the UK
Number 6 of Top 30 Apprentice Employers
